Premium Care,
Wherever
You Are
Board-certified, FNP-led primary and urgent care — available through convenient telehealth visits and personalized in-person appointments in West Palm Beach.
Kesann Dormand,
APRN
Hi, I'm Kesann Dormand, founder of Health & Wellness Premium Services and a board-certified family nurse practitioner. My clinical background includes intensive care, home health, acute rehabilitation, and infectious disease.
I created this practice to provide accessible, personalized care where patients feel heard, respected, and supported — not rushed through a visit. I look forward to being a trusted partner on your health and wellness journey.
Credentials & Experience
The HAWPS Difference
Expert care meets genuine compassion — every visit, every time.
Personalized Care
Visits with a consistent provider who takes the time to understand your history, your goals, and what matters most to you.
Flexible Access
Telehealth visits available throughout Florida, plus in-person appointments at our West Palm Beach office — care that fits your life.
Comprehensive Support
Urgent concerns, preventive care, chronic condition management, and ongoing follow-up — all within one practice. Your information is handled through secure, HIPAA-compliant systems designed to protect your privacy and confidentiality.
Our Services
Comprehensive primary and urgent care through convenient telehealth visits and personalized in-person appointments.
Urgent Care
Primary Care
Not sure which visit to choose? Select the appointment that best matches your concern and our team will help guide you from there.
⚠ Medical Emergency? Telehealth is not appropriate for emergencies. Call 911 or visit the nearest emergency department for severe or life-threatening symptoms.
Insurance & Payment
We currently participate with select Cigna, PHCS, and MultiPlan plans. Coverage varies by individual plan and must be verified before your appointment.
Additional insurance participation is in progress — please contact us for the latest status.
Don't see your plan listed? Contact us to determine whether out-of-network benefits or self-pay options may be available.
Book an Appointment
Ready to prioritize your health? Schedule a telehealth or in-person visit — just a few clicks away.
Having trouble using the scheduler? Open the secure booking page in a new window.
Prefer to call? 561-606-6023 · kdormand@hawpsllc.org
We're here
for you
Have questions before booking? Reach out and we'll get back to you.
Messages are generally returned within one business day. Please do not use email for urgent or emergency concerns — for a medical emergency, call 911 or go to the nearest emergency department.
What Our Patients Say
Highly rated by patients on Zocdoc
"She really listened to what I had to say and made me feel heard. I didn't feel rushed at all — which means a lot to me as a patient."
"She explained everything clearly and answered all of my questions. I left feeling more confident about my health plan."
"The visit was warm and professional. Scheduling was easy, communication was clear, and I felt genuinely cared for."
Patient Forms
After scheduling, you will receive access to our secure patient portal to complete required registration and consent forms. The documents below are available for reference or when specifically requested by our team.